Elements and Performance Criteria
- Manage vacancies
- Manage abandoned properties and goods
- Property condition is assessed and managed
- Undertake pre-vacation/post-vacation reports
- Identify client charge items and obtain commitment
- Maintain security of property
- Void property and update computer system as appropriate
- Prepare advice of vacant dwellings
- Identify necessary repairs and cleaning
- Raise orders on computer system
- Arrange repairs and cleaning
- Prepare final inspection and property condition report
- Raise debit notes, as required
- Identify vacant properties and implement arrears management procedures